Send your order to customer.service@amcan.fr
Go to the e-shop tab and follow the instructions. An email will be sent to you to confirm your order.
Only the Euro is accepted for transactions in Europe.
- For traditional orders, paymentPayment can be made by cheque or bank transfer and is due within 30 days of invoice date for existing customers.
If you are a new customer, a form will be sent to you by customer service.
- For orders placed via the eshop, payment must be made by credit card (VISA, Mastercard, American Express).
In all cases, you must make handwritten reservations on the delivery note, countersigned by the driver. You then have two options:
- Refuse the merchandise, which will then be returned directly to the sender - Receive the merchandise, noting any damage to the packaging on the receipt.
-Send an email to qualité@amcan.fr to open a claim.
Amcan's warehouses are located in Aubergenville (78410), France.
Go to the login/registration area and enter your contact details.
If you encounter any problems when creating your account, please do not hesitate to contact customer service: customer.service@amcan.fr
Average restocking times depend on the supplier of the product concerned. Please contact your sales representative or our customer service department customer.service@amcan.fr
You can either contact our accounting department directly or our customer service department at customer.service@amcan.fr.
Please visit our About us page to find your nearest sales representative, or contact customer service directly.
To download the COA, take your login and go to your customer area.
If you have any problems, please contact our quality department: qualité@amcan.fr
If you have a problem with your order, please contact customer service: customer.service@amcan.fr
Only around fifteen references are available in eshop for certain geographical areas only.
For all other requests, please contact the sales department at info@amcan.fr
